Community Pick-Ups Currently Not Available
Donations are currently drop-off only at our 230 Bay St office, open 9 a.m. to 4 p.m. Monday to Friday with some Saturdays. You can also drop off donations directly at Value Village for evening and weekend availability. We are currently not picking up donations in the community until further notice.
Now Hiring: Part-Time Driver
Donation Drop-off Location & Hours
230 Bay St. 250 475 1117
Monday – Friday 9 a.m. – 4 p.m.
The donation drop-off is located inside our office at 230 Bay St. Please do not leave items outside or in the parking lot at any time. If you need assistance, please come to the front desk and one of our team members will be happy to help you with your donations.
We are open some Saturdays! Please call ahead on Saturdays to check if we have staff available at our donation centre. You can also drop off items directly at the Value Village Community Donation Centre and your donations will still benefit Big Brothers Big Sisters!


Donate Clothing & Textiles
- Used clothing, clean and in good condition. Any style, size, or season!
- Backpacks, purses, and shoes
- Linens, towels, and bedding (no pillows)

Donate Home Decor & Housewares
- Small appliances in good working condition
- Decorative items and housewares
- Clean and working coffee makers, kettles, toasters, air fryers, food processors, and kitchen items

Donate Toys, Books, Games, & Electronics
- New or good condition toys and games
- Laptops, monitors, cameras, video games, and other electronics in good working condition
- Books, CDs, DVDs, VHS (may be limited to one box per household)

We Do Not Accept
- Broken, dirty, or damaged items
- Furniture or large items that cannot be lifted by one person
- Beds, mattresses or pillows
- Printers
- Food or perishable items
Donate Clothing & Household Items to Help Kids
Declutter and donate those items you no longer need to make a difference for children in need of support. Every dollar raised by our upcycling program supports youth mentorship in our community. Your donations keep usable items out of landfills, helping the environment and local kids at the same time.
We partner with Value Village Victoria to turn your donations into funds for our mentoring programs, allowing us to provide even more youth in our community with positive mentoring relationships. Schedule a pickup or drop off your donations today!
