When we match a child with a mentor, we start something incredible – a life-changing relationship built on friendship, trust and empowerment. Make a “Big” difference by giving a “Little” time. Start volunteering today.

We hope this guide answers your questions about our volunteer screening process.  However, we are always happy to chat with you, so please contact our Enrolment Coordinator at 250-475-1117, ext. 40 if you’d like more information or want to discuss your own volunteering circumstances.

New mentoring matches are still being made but additional safety procedures are in place. This can extend or change the screening process depending on the public health restrictions. For example, interviews and training are now being completed virtually; extra training is provided that outlines the precautions required for mentors and mentees to continue working during COVID-19 and how to support the mentees when meeting face-to-face is not possible; and some local police detachments are closed to the public, making the criminal record check process more fluid, depending on where you live.

We do our best to process all applications in a timely manner. However, due to limited staff and an unpredictable number of applicants at any given time, it can take up to 12 weeks to process your application.  This timeline depends on a number of factors including the return of your Criminal Record Check and responses from referees. Once your application is approved, the matching process can also take several weeks depending upon the program you have selected. Please keep this in mind when considering your program choice.

You are encouraged to call (250) 475-1117, ext.40 to check on the status of your application or discuss any question(s) you might have.  Thank you again and we look forward to helping you through this exciting time!

Steps to becoming a mentor:

You can complete these steps in any order – please don’t wait to finish one step before starting the next.

1. Watch our Strong from the Start Mentor Training Video

2. Submit your Application Form Package (including contact details for three to four people who can provide a reference for you) 

After we receive your application form, we contact your reference providers by email. This allows them to reply at their own convenience and provide in-depth, thoughtful answers. Please let your reference providers know that you are listing them prior to submitting your application. A minimum of three references will be required, but anyone with recent experience supporting vulnerable people (see below) will need four references. They include:

  • 1 personal reference (Required for everyone);
  • 1 partner/family reference (Required for everyone;
  • 1 teacher reference (Required for those aged 14 to 18) or 1 employer reference (Required for those aged 19 and above); and
  • 1 vulnerable sector reference (Required if you have provided paid or unpaid care/services for children, seniors, or people with disabilities over the last five years).
3. Schedule your Pre-match Training 

Register at EventBrite

The session includes information about building Developmental Relationships and safety protocols specific to working with children in our program.

Training must be completed before you can become a mentor. In-person or one-on-one training sessions may also be possible if required and COVID-19 safety guidelines permit.

4. Request a Criminal Record/Vulnerable Sector Check

It can take many weeks for your Criminal Record/Vulnerable Sector Check to be completed, so please don’t wait to submit your request.

  • For volunteers aged 19 and over living in municipalities served by local police: We provide you with a letter to take into your local police station requesting that a Criminal Record/Vulnerable Sector Check be completed at no cost to you. You must show them two pieces of government issued ID – one of which must include a photograph. Please call the police after a couple of weeks to see if it is ready – only you can pick it up. We need the original record check form so please mail it or drop it off to us.
  • For volunteers aged 14 to 18 and adults living in municipalities served by the RCMP: We provide you with Form CRR026, which you complete and return to us.  It gives consent for the BC Ministry of Public Safety to complete a Criminal Record/Vulnerable Sector Check on you, at no cost to you. You must show us two pieces of government issued ID – one of which must include a photograph. We submit the form to the BC Ministry of Public Safety and the results are sent back to us.
5. Participate in a one-on-one Interview

Interviews provide in-depth background information about you and allow you to discuss questions, concerns or expectations in a one-on-one environment. We will schedule your interview once we have heard back from two of your references. Interviews are held currently being held online through Zoom or Microsoft Teams but please let us know if you’d rather complete this step in person. Community mentors who may be driving with a mentee in their vehicle are asked to show agency staff their driver’s license and proof of insurance.

  • Interviews will Teen Mentors take approximately 45 minutes.
  • Interviews with Adult Mentors take approximately 90 minutes.
6. Complete additional training (as required)                                             

Go Girls! mentors also complete facilitator training that takes several hours. This will be scheduled prior to each new program session.

7. Receive your notice of screening results

Once your application screening is complete, your file is reviewed by our Enrolment Coordinator. Our decision regarding your acceptance as a volunteer will be e-mailed to you.

8. Start your match

BBBS staff determine which child on our waitlist is most likely to have a successful mentoring relationship with you. You will be given information about that child and a time will be set for you to meet them. Community-based mentors also meet with the child’s parent/guardian before being introduced to the child.  Everyone signs a match agreement contract and the match begins.

Volunteer Inquiry Form

Please provide your basic information and we will send you a full application package.

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