Big Brothers Big Sisters of Victoria is a non-profit agency providing mentoring programs for children and youth on southern Vancouver Island. We are currently looking for a highly organized, efficient, caring, and committed individual for the full-time position of Mentoring Coordinator – Community-based Program.

This position is ideal for someone based in Victoria who wants professional experience in a low-stress and highly-supportive work environment. The commitment is 35 hours/week, Monday to Friday, flexible start/end times, minimum of two later shifts/week (typically finishing up by 6 pm), and working from our office in Vic West for three out of five days/week.

To achieve diverse and equitable representation in the workplace, and recruit employees whose life experiences can enrich the ways in which the young people in our programs are supported, we encourage the following community members to consider joining our agency:

  • Indigenous Peoples
  • Members of visible minorities

Key Duties and Responsibilities:

The successful candidate will coordinate a full case-load of mentor and mentee matches supporting children/youth who may be Indigenous, members of the 2SLGBQT+ or BIPOC communities, on a mental health journey, or are neurodiverse. Tasks will include, but are not limited to:

Caseload Management Responsibilities:

○ Managing and supporting volunteer mentors, children and families (this includes match-monitoring, problem-solving and making referrals).

○ Completing required administrative duties to ensure safety and compliance with National Standards for program delivery and duty of care professional standards (this involves case-noting, tracking program outcomes, safety concern reporting)

○ Assisting in volunteer screening, interviews, recognition, and retention

○ Aligning work standards with federal and provincial privacy legislation and the agency’s privacy policies and practices

Qualifications and Requirements:

● Minimum of two years of post-secondary education in social work, child and youth care, education, or psychology or completion of a post-secondary degree in a closely related field (completion of degree is considered an asset)

● Minimum of two years of experience working with children and families in a professional setting

● Experience with volunteer management considered an asset

● Knowledge of child development and/or coaching considered an asset

● Exceptional time management and organizational skills

● Excellent interpersonal, communication, and problem solving skills

● Strong computer skills, experience with databases considered an asset

● Police criminal record check including vulnerable sector check will be required

Job Type: Full-time

Salary: $21.00-$22.00 per hour

Benefits (after meeting eligibility requirements):

  • Dental care
  • Extended health care
  • Flexible schedule
  • Life insurance
  • Paid sick-time and vacation benefits
  • RRSP match
  • Vision care

Work Schedule:

  • Monday to Friday (one late shift/week required)

Work Location: In person at BBBS office for minimum of 3 days/week and work-from-home for 2 days/week


Submit application and cover letter to:

Application deadline: 2023-06-30